Frustrated with companies that don't take active roles in theft deterence...
open letter to TomTom
clearly you know these things are often stolen, but since it's in your best interest to sell more, you're not doing much about it. A bit of customer loyalty would be appreciated. Since I've bought three of these things and recommended numerous others, I would have expected you to do something about making it easy to enter stolen serial numbers etc., and take an active role in theft deterrence. Since you are clearly not interested in that, I think I will have to recommend other solutions that are. I was disturbed with the lack of concern with the initial theft of
DeviceName=TomTom ONE XL
so I'm not surprised that you guys don't really care about
DeviceName=TomTom GO 920
call ref # 090 620 001774. Your rep was nice, but not much she could do since you aren't addressing the problem as a company.
all works subject to copywrite. Anything here just reflects my mindset, not that of my friends, relatives, employers, etc.